Susan Balderson

Your Local State Farm Agent in Vinton, VA!

Susan Balderson is your local State Farm Agent proudly serving Vinton, Roanoke, and the surrounding communities throughout Roanoke County and Southwest Virginia. Along with my team, I believe insurance should feel straightforward, personal, and approachable. Great service starts with listening, not pressure. Our goal is to help you prepare for life's unexpected moments and protect what matters most while making sure you feel confident and comfortable with your coverage.

My State Farm journey began in 2009 when I started as an office manager in West Virginia. After years of gaining valuable hands-on experience in the insurance industry, I opened my own State Farm agency in 2022. Following a brief relocation, I was excited to bring our office back home to Vinton on October 1, 2025. Being in the office every day allows me to stay closely connected with our customers and ensure each person receives the care, attention, and experience they deserve.

As a local Vinton insurance agent, we help individuals and families with a variety of insurance needs, including Auto Insurance, Home Insurance, Renters Insurance, Condo Insurance, Business Insurance, Life Insurance, and Financial Services. Whether you are purchasing your first home, reviewing your current coverage, relocating to the Roanoke area, or simply looking for a personalized insurance quote, my team and I are here to help you find coverage that fits your unique needs.

We believe insurance is about more than policies, it is about building relationships. If your current coverage is a good fit, we will tell you so. If there are opportunities to better protect your home, vehicle, family, or future, we will walk through your options and help you make an informed decision.

Proudly Serving Vinton and Surrounding Communities

Our Vinton office proudly serves customers throughout:

• Vinton, VA

• Roanoke, VA

• Roanoke County

• Bonsack

• Blue Ridge

• Stewartsville

• Hardy

• Goodview

• Montvale

• Bedford County

• Smith Mountain Lake Communities

• Surrounding areas throughout Southwest Virginia

I am also licensed to assist customers with insurance needs throughout Virginia, North Carolina, Tennessee, and West Virginia.

Conveniently Located in Vinton, Virginia

Our State Farm office is conveniently located in Vinton, VA, on the corner of East Washington Avenue and North Poplar Street, directly across from Lotz Funeral Home. You can find us near familiar local landmarks including Vinton Baptist Church, Truist Bank, and Macado’s.

Whether you prefer to call, text, or stop by our office, we are always happy to answer your questions and provide a personalized insurance quote.

Community Involvement & Personal Touch

Outside of the office, I enjoy reading, thrifting, and spending time with my husband, Larry. We live near Smith Mountain Lake, where we enjoy boating, fishing, and relaxing on the water. We are also big foodies and love exploring new restaurants and cuisines together.

Community involvement is an important part of who we are. I am proud to serve as an ambassador for the Smith Mountain Lake Chamber of Commerce, and our team enjoys staying active throughout the Vinton and Roanoke communities. You may see us handing out popcorn at town parades, participating in local business trick-or-treat events and Easter egg hunts, sponsoring Angel Tree children each year, or serving as a collection location for nonprofit organizations.

Since opening in 2022, our primary office has been recognized with local insurance agency awards each year. At the Susan Balderson State Farm Insurance office, our philosophy is simple: be helpful, be honest, and be there when it matters. You will often find me in the office, and many visitors are greeted by Huk, our friendly office dog and unofficial mascot.

Call or text our Vinton office today for a personalized insurance quote or stop by one of our locations in Vinton or Moneta. We look forward to helping you protect what matters most!